Ideal Technology celebrates over 20 years in business and has supplied over 13,000 PCs across the UK and worldwide.
Roll back to 1996, three young and eager individuals put their plans in motion to create an IT company with a difference. Purely focused on providing the best products, the best possible service and the best advice……. Ideal Technology was born!
Roll forward 21 years, those same three individuals continue that dream to be the IT Specialists with a difference. With all their knowledge, experience and expertise, they and their team remain focused on providing complete IT solutions from desktops, notebooks, network services, installation, maintenance, support and hosted Cloud services for companies, schools and the retail sector, Ideal Technology have built a solid and respected reputation and continue to support companies, schools and individuals just like you.
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Ideal for Computers Laptops Networks and Support
Established since 1996, Ideal Technology have been servicing and supporting the IT needs of the Midlands. Our team provides support onsite, remotely and in house at our premises, to business, education, corporate and public end users from our offices in Halesowen, Birmingham.
What others say about us
I have been using Ideal Technology for around 4 years now, and have bought perhaps 6 PCs both for use in my business and at home.
I have always received excellent advise on what specs to go for. They never try to oversell, but offer a good PC appropriate to my budget and requirements.
The PCs function well and are still going strong. I had a small issue with one, and this was resolved quickly and with no-fuss whatsoever. I dread to think how long it would have taken to sort out had bought from one of the larger well known chains. I have confidence that they are able to support me and my business should the need arise. This re-assurance is important to me as my online business relies on a having stable IT system.
I recommend this company for both home and business customers.
Local and Personal.
I approached Idea Technology (ITEC) in Blackheath, near Birmingham, to supply me with a high spec desktop PC. I understand they are a local business, founded by four people who were unhappy with the way PC World was telling them, as employees, to treat its customers.
I only needed the processor tower, as I have a good screen and printer. One of their four partners, Chris, took great trouble to understand the machine that I wanted, to exactly suit my needs, which included Flight Simulator and office work. They worked to my budget, which was a little under £1k. At every stage they delivered what they promised, kept to agreed deadlines and were extremely personal in the service. I took my old machine in to have my data migrated to the new one, and that was done in great detail, for free. Programs such as MS Office, Nero and my virus checker were all re-installed. All my messages in Outlook express were converted to Outlook at my request. All my Internet and Desktop favourites were faithfully moved to the new machine.
I had a post-delivery problem with a Palm device that I back up onto the PC and I was invited into the workshop at the unit at Blackheath to spend an hour with their techie sorting the problem. Again no charge was made.
I would definitely recommend ITEC as good value, and especially for the personal service which you do not get with the big players in the market.
Wouldn’t go anywhere else. Extremely honest and helpful company
My family and I have been using Ideal for many years now. They have always been very friendly and helpful. It is good to be able trust someone that explains everything and doesn’t try to overcharge. I would totally recommend this company.